A 99.9% Server Uptime
Our web hosting platform is based on a reliable, top–quality hardware architecture and a heavily modified variation of Linux. That is why, no matter what your site is, or how many visitors you have, or even if there is a DoS attack, our hosting servers will remain up and your websites will remain accessible online.
All web hosting plans include a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our guarantee stays unchanged.
A 99.9% Network Uptime
Apart from our cloud hosting platform, we have also set up our own internal network in all our datacenters. Everything is based on top–of–the–line hardware components delivered by Juniper. Besides, on each router, we’ve put a firewall with an elaborate set of rules as a way to sift all shady requests.
As a result, in each of our data centers – in our data center in the USA, in our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe as well as in our data center in Australia, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is valid with all web hosting solutions in each datacenter.
A 30–Day Money–Back Guarantee
Just like with any other service, if it’s your hard–earned money at stake, you can’t feel truly secure. This is the reason why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In the event that you don’t feel happy with our service or if you wish to use an even more robust web hosting solution, such as a Linux VPS servers or even a dedicated web hosting plans – you’ll get a full refund, without concealed fees or reimbursement taxes.
24/7 Technical Support
We’ve cautiously handpicked each single member of our 24x7 support department to ensure that we can offer you the best support that you can possibly get. Each of our technical support engineers has lots of years of experience working with web hosting accounts behind his back, hence they know what they are doing. Besides, they’re available 24/7 – you can get in touch with them at any time and they will respond to you ASAP.
Their average response time is under twenty minutes, while with many other hosting distributors you have to wait around for days. Moreover, we offer a 1–hour response time guarantee. No matter what happens, your queries will be replied to in less than one hour.