Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Offering top quality support in a timely manner is our main priority, so we support each web hosting plan with a 1–hour ticket solution guarantee. When you submit a ticket or drop an e–mail, our customer support team will do all they possible can to generate the most appropriate remedy for your situation and to give you advice quickly.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us anytime necessary. Our team of technicians will be on–line for you 24x7x365 to respond to all your doubts and to eliminate any trouble you will likely have. You will be able to post a help support ticket from your Hosting Control Panel or drop an email at any time. Moreover, on business days, you’ll be able to ring us or make use of the online chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • If you require assistance while performing tasks within the Control Panel, you are able to always press the Help control key and locate your concern in the group of articles that will came up. We have also turned the vast majority of content articles into movies. The list of video lessons will come up if you click the Videos key available in each section.