Support and Help Channels

  • 1 hour ticket response time
  • A one hour Ticket Solution Guarantee

  • Each ticket you send to the customer assistance Department will be attended to in approximately 60 minutes. All popular inquiries will be addressed right away. Nevertheless, if the support request you have sent us needs the assistance of a licensed technician, we will forward the ticket to him and will notify you about the postponement.

  • Top quality support service
  • Top–quality Client Assist Service

  • We offer 24 hours a day tech support by using a turbo–fast ticket system built into your Control Panel. You’ll be able to e mail us all the time about any of the software applications that come installed in advance on the virtual server, including the selected Linux OS version, the server admin panel and our in–house designed Hosting Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Hosting Control Panel that is provided completely free along with your virtual server, you’ll find an insightful Help section, that features all that you should be aware of when monitoring your web–sites and software packages. We have added a wide array of how–to articles and reviews and video guides that illustrate the important website managing duties in an understandable fashion.