1 hour ticket response
Timely support is our number–one task and that’s why we’ve got a team of skilled techs who are prepared to offer a swift solution to any question that you may possibly have. Simply open your trouble ticket from the Hosting Control Panel and we will reply back to you within sixty minutes at the latest. As a matter of fact, we work hard and aim for a twenty–minute client support ticket response time.
An Outstanding Customer Support Service
Each member of our technical support staff has several years of experience in the web hosting market and the majority of them have worked for us for at least five years. They are all prepared to respond to all your queries in the most competent manner possible.
An Easy–to–Navigate Help Section
In the Hosting Control Panel you will find an intuitive Help Center section where you can get quick tips on how you can use our services. You can see the answers to your inquiries in the F.A.Q. repository, see more hints in the web hosting account administration articles or watch our how–to video tutorials.