Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • The Help Center section built into your Hosting Control Panel offers a collection of help articles and frequently asked questions. Aimed towards fixing any common issue that you could encounter, they are compiled by our support team of trained technicians.

  • Top quality support service
  • Video Tutorials

  • If you’d like to watch how an action is accomplished or how a problem is solved, instead of just reading about it, then have a look at our compilation of educational video tutorials. They cover various different topics and will help you swiftly understand how to work with our Hosting Control Panel.

  • Intuitive help center
  • A 1–Hour Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24–7 tech support service and a sixty–minute response time guarantee. Our practiced tech support engineers will be at your disposal day and night to respond to your questions and to resolve any problem that you may possibly chance upon. Simply open a technical support ticket from the Help Center section and we’ll reply instantaneously.