Support Channels

  • Video Tutorials
  • Video Tutorials

  • Learn easily how you can update a file or transfer a database via our group of step–by–step video tutorials.

  • F.A.Q.
  • A F.A.Q. Section

  • Find out the best way to work with all of the parts of the Hosting Control Panel by looking at our step–by–step video tutorials.

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  • Ticketing System
  • A Ticketing System

  • The customer support crew is working 24 hours to address each of your questions. You are going to get a solution in max one hour following the ticket application.

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Types of Assistance

  • Shared Hosting Support
  • Web Hosting Help and Support

  • If you have concerns using our web hosting services or would like more resources for your web pages, just let us know and we’ll give you the best professional advice.

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  • VPS Hosting Support
  • VPS Servers Help And Support

  • In case you have problems running your SolusVM administration interface, or with any of the free applications the VPS is pre–configured with, just notify us.

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  • Dedicated Hosting Support
  • Dedicated Servers Support

  • If you have need for quality help and advice from an admin technician or plan to enhance the set–up of your dedicated server, just notify us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are very user friendly and simple to use. But if, at any moment, you need help, you'll be able to trust in our 24/7 technical support service.
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