Live Chat Support in Web Hosting
We provide a live chat support service for all web hosting that we offer and we're able to help you with almost everything in real time. If you do not have an account with our company yet, we are able to give you more details about the plans to help you to choose the most suitable package. In case you are an existing client, we can help you with any billing or general matter along with with a number of common technical matters, for example an e-mail address installation in a desktop email client. When you cannot call us for whatever reason or you are in some country where we do not have a local telephone number, the live chat will be the best choice to contact us. Of course, some troubles require additional time to investigate and test, so you'll need to open a ticket to our technicians, but nonetheless, we can save you time and help you with various issues on the chat.
Live Chat Support in Semi-dedicated Servers
We provide live chat support as a part of our services, which means that when you have any kind of questions regarding our Linux semi-dedicated hosting plans, you're able to contact our customer support team at any moment no matter if you've already obtained your account or not. In general, the chat service is for billing, pre-sales and basic questions and problems, but we are able to assist you with many tech questions too. We will help you choose the best plan for your websites in case you do not have an account yet, we can respond to all the billing questions or issues you could have or we can assist you with setting up your new email address on your personal computer or smart phone - all the aforementioned will be done timely because our live chat service is online all day long, every single day. Every time you want help, you are able to talk with an agent and save a lot of time.